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JackpotCity Casino - Ratings
This JackpotCity Casino review looks at the site’s slot games, live dealer tables, payments, and customer support. Our experts tested the platform as real players to give you a clear picture of what to expect from this Malta-licensed casino.
- Look & Feel
- Payout Speed
- Slot Games
- Live Games
- Bonuses
- Loyalty
- Customer Service
- Licensing
Payment Methods
JackpotCity Casino Casino Bonuses and Offers
See all bonus codes
100% UP TO €400
Bonus code:
NOT REQUIRED
100% up to €400
100% up to €400
(+ 2 more)-
€10
Exclusive Offer
Only by email
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How We Review JackpotCity Casino
At KingCasinoBonus, we test casinos with real user accounts, and by making real money deposits and playing games across desktop and mobile. We check payments, customer support, and site performance against our 8-factor review process. This way, we see the same strengths and weaknesses you’d experience as a regular player, then we expose all of these to you so that you’re fully aware what you’re getting into.
JackpotCity Casino Overview | Our Reviewer's Findings
- Registration process Average
- KYC process 2-3 days
- Live games 290
- Slots 1235
- Deposit methods 16
- Min deposit $/€10
- Live chat 24/7
- First Deposit Bonus 100% up to €400
Method for Ensuring Data Accuracy
- Bonus claimed Yes
- Deposit sum $/€10
- Deposit method Visa
- Game types played Live casino, Slots
- Withdrawal sum $/€0
- Last checked September 29, 2025
User Experience 4.2 /5
Sign-up is quick and easy to complete on this site, a perk of how well their overall design makes it better. The site design is modern and easy to navigate, though the homepage features multiple promo banners, which come off as cluttered.
The search bar and filters work well, letting you browse by game type or provider like Games Global and Evolution Gaming. On mobile, you get to choose between the mobile browser or app version; during our time testing both, we found out that the app runs smoother than the browser version. Both iOS and Android apps are available in official stores with mostly good reviews.
User Experience Verdict
- Navigation: Clear menus and filters
- Speed: Fast on desktop, a bit slower in mobile browser
- Design: Modern, but promos clutter the homepage
- Verdict: Easy to use, best on mobile apps
JackpotCity Casino casino slot games3.7 /5
JackpotCity offers hundreds of slots, from classic three-reel games to modern Megaways titles. Most are from Games Global, with a few others, but the provider list could be bigger.
Highlights from their slot list include Thunderstruck and Jumanji. There aren’t many slot tournaments, so play is mostly solo. Bets range from small pennies to high roller stakes, but you’ll need to check each game’s pay table for details—unlike other slot site we’ve reviewed where it’s easier to see upfront.
Slots Verdict
- Selection: Hundreds of games, but more titles from top providers needed
- Types: Classic, video, penny, and Megaways slots
- Bets: Wide range, limits vary per game
- Verdict: Good variety, but provider pool is limited
| Game | Provider | RTP |
|---|---|---|
| Gnome Wood | Rabcat | 96.16% |
| Sea Hunter | Play'n Go | 94.6% |
| Royal Masquerade | Play'n Go | 94.51% |
| Agent of Hearts | Play'n Go | 94.28% |
| Fire Joker Freeze | Play'n Go | 96.18% |
Slots Game Types
Slots
Sic Bo
Wheel of Fortune
Poker
Jackpots
Classic SlotsLive Dealer Games3.7 /5
Powered by Evolution Gaming, the live casino is JackpotCity’s strongest game section. Streaming here is smooth, live dealers are professional, and the game choice covers blackjack, roulette, baccarat, and poker.
Blackjack has multiple tables with varied limits. Roulette includes European, American, and specialty versions like Lightning. Baccarat ranges from standard to VIP tables. Poker offers titles such as Ultimate Texas Hold’em. The only drawback we found here is higher minimum bets on some games.
Live Dealer Verdict
| Criteria | Roulette | Blackjack | Baccarat |
|---|---|---|---|
| Variety | European, American, Lightning | Classic, Infinite, Spanish 21 | Standard, Speed, VIP |
| Min Bet | €1–€5 | €1–€5 | €1–€10 |
| Max Bet | €500–€5000 | €1000–€5000 | €5000+ |
| Provider | Evolution | Evolution | Evolution |
| Verdict | Great mix, smooth play | Strong range | Good for all budgets |
Live casino
Roulette
Baccarat
Blackjack
Craps
Table games
Video PokerJackpotCity Casino payments3.8 /5
| Payment | Min deposit | Max withdrawal |
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You can complete your deposits easily with Visa, Mastercard, Skrill, PayPal, and bank transfers. Most are instant. For withdrawals, you must verify your account.
Cards can’t be used for cashouts, only deposits. Additionally, e-wallets take 24–72 hours, while bank transfers need 3–5 business days. When compared to what global players get at our fast withdrawal casinos, JackpotCity is slower.
Payments Verdict
- Speed: 24-72h for e-wallets, 3-5 days for bank transfers
- Methods: Cards, e-wallets, bank transfers (no card withdrawals)
- Limits: Fine for most, may frustrate high rollers
- Verdict: Solid, but slower than the fastest sites
Licensing & Security4 /5
Alderney Gambling Control- License number: 155 C1
Kahnawake Gaming Commission- License number: 00892
Is JackpotCity Casino Legit?
JackpotCity Casino operates under the trusted Malta Gaming Authority license, which means players can feel confident about fair play and security. With over 25 years of experience in the industry, the casino has built a solid reputation for reliability and trustworthiness.
On top of that, its eCOGRA certification means that all games are tested for fairness and accuracy. While some international players might look for casinos with different licenses for more peace of mind, Malta’s license is a highly respected and widely trusted name found on the best international casinos.
Customer Support4.1 /5
JackpotCity Casino offers friendly and knowledgeable customer support through live chat and email, available 24/7 to help players whenever they need it. The live chat works smoothly on both desktop and mobile, making it easy to get quick answers.
Additionally, support is provided in several languages, with English as the main language, plus additional options depending on where you’re playing from.
- Email:
- [email protected]
- Live chat:
- 24/7
VIP Programme3.7 /5
The VIP club is invite-only. Perks when you join include personal managers, faster withdrawals, higher limits, and event invitations. It’s rewarding if you qualify, but casual players may not get access.
Our Verdict
JackpotCity is a safe, long-running casino with strong licensing. Its long-standing reputation and Malta Gaming Authority licensing provides players from around the world with reliable regulatory protection. While we believe its Evolution live dealer section is unique, the slot library is decent but limited in variety. Moreover, payments on the site work but could be faster, and we believe the VIP programme excludes too many players.
Pros
- Malta Gambling Authority license + eCOGRA certified
- 25+ years of stability
- 24/7 customer support
- iOS + Android apps
- 10+ payment methods
Cons
- No card withdrawals
- Slow payouts compared to others
- Few providers beyond Games Global
- VIP invite-only
What is JackpotCity Casino Best For?
JackpotCity Casino offers an outstanding live dealer experience thanks to its partnership with Evolution Gaming. Players can enjoy a wide variety of live blackjack, roulette, and baccarat tables, all hosted by professional dealers and streamed in high quality.
With multiple betting limits available, there’s something for everyone, whether you’re a casual player or a high roller. This casino provides you with the real casino environment from the comfort of home.
Why Join JackpotCity Casino?
If you’re looking for a casino with strong regulatory security, a long-standing reputation, and top-notch live dealer games, JackpotCity Casino is worth considering. They offer reliable customer support, smooth mobile play, and a rewarding VIP program for loyal players.
However, if super-fast withdrawals are your priority or you want a wider variety of top software providers, this might not be the best fit for you.
Compare JackpotCity Casino Bonuses
| Top Alternatives | 1St Deposit | No Deposit | Our Rating | Min deposit | Payout speed | Slots Games | Live Games | Online since |
|---|---|---|---|---|---|---|---|---|
| Visit casino | ||||||||
| 100% up to €400 | ||||||||
| - | ||||||||
| $/€10 | ||||||||
| 3 days | ||||||||
| 1235 | ||||||||
| 290 | ||||||||
| 1998 |
Players Palace Casino - Best Alternative for JackpotCity Casino
| Casino | Slot Games Rating | Payout Speed Rating | Look & Feel Rating | Min deposit | Deposit methods | Live chat |
|---|---|---|---|---|---|---|
| JackpotCity Casino | Players Palace Casino | |||||
| $/€10 | $/€10 | |||||
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| 24/7 | Not 24/7 |
What is Players Palace Casino Best For?
Players Palace Casino really stands out if you’re all about Microgaming slots. With over 600 games on offer, you’ll find everything from those beloved classic slots to the latest video slots, plus some thrilling progressive jackpots that could change your life in a single spin. Since the casino focuses on Microgaming, you get a reliable, top-quality gaming experience with tons of variety.
Why Join Players Palace Casino?
Players Palace is a solid choice if you prefer playing with a casino that has a long track record and love Microgaming’s slot collection. You get 24/7 customer support, plenty of payment options, and can earn rewards across the Casino Rewards loyalty network. That said, if you’re after the latest flashy design, games from tons of software providers, or a mobile app rather than browser play, this might not be the one for you.
Learn more about Players Palace CasinoWagering Contribution
| Game category | Game contribution |
|---|---|
| Video Poker, Table games, Roulette, Poker | 8% |
| Craps, Baccarat, Jackpots, Live casino, Sic Bo, Wheel of Fortune | 0% |
| Blackjack | 2% |
| Slots, Scratchcards, Bingo, Classic Slots, Keno, Arcade | 100% |
F.A.Q.
Does JackpotCity Casino have a mobile app?
Yes, JackpotCity Casino offers dedicated mobile applications for both iOS and Android devices. You can download the official apps from the Apple App Store and Google Play Store, which provide access to the full game library including slots and live dealer games. The mobile apps feature the same functionality as the desktop version, allowing you to make deposits, withdrawals, and contact customer support directly from your mobile device.
How long do withdrawals take at JackpotCity Casino?
Withdrawal timeframes at JackpotCity Casino vary depending on your chosen payment method. E-wallet withdrawals like Skrill and PayPal typically process within 24-72 hours, while bank transfers can take 3-5 business days to complete. However, you should note that all withdrawals require account verification, which may add additional processing time for first-time withdrawals. The casino processes withdrawal requests during business hours, so weekend requests may experience slight delays.
How do I verify my account at JackpotCity Casino?
Account verification at JackpotCity Casino requires you to submit identity documents including a government-issued photo ID, proof of address, and potentially proof of payment method ownership. You can upload these documents through your account dashboard or email them directly to customer support. The verification process typically takes 24-48 hours to complete, though complex cases may require additional time. You must complete verification before making your first withdrawal, so we recommend starting this process early.
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